Privacy policy

1. What we collect

From the trial form: your name, company, email, phone, USDOT and MC numbers, fleet size and anything you write to us.

From using the app: the information you and your team enter, such as loads, brokers, drivers, trucks, documents and photos, invoices and settlements, plus login details (passwords are stored only in hashed form).

From the driver app: the phone’s location while the app is open and the driver has a load in progress or a truck assigned, so dispatch can see where the truck is. The app shows when it is sharing. Drivers can turn this off in their phone settings.

Phone numbers, and whether a driver agreed to receive text messages (with the date and where they agreed). See the text messages page.

Basic technical data such as IP address and browser type, which our servers log for security.

2. How we use it

To set up and run your account, show your data to the people you give access to, send the emails the app sends (invites, password resets, invoices you send, reminders), keep the service secure, and contact you about your account. We do not sell personal information and we do not use it for advertising.

3. Who we share it with

Only the service providers we need to run MileTMS: our hosting provider, Backblaze (backups and file storage), Resend (sending email), Twilio (sending text messages), Anthropic (reading rate confirmations you choose to scan, so the load form fills itself in; Anthropic doesn’t use them to train its models), and the map provider that draws map tiles. They may only use the data to provide their service to us.

We may also share information if the law requires it, or as part of a sale or merger of our business, in which case this policy continues to apply.

4. Text messages

Drivers only get texts if they agreed to them (see miletms.com/sms). Reply STOP to stop, HELP for help. Mobile numbers and text message consent are never sold or shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies

In the app (app.miletms.com) we use a login cookie to keep you signed in and a cookie that remembers your screen theme, and nothing else. On our public website (miletms.com) we use Google Analytics to count visits and see which pages are read; it sets its own cookies and Google receives your IP address and browser details. It is not used inside the app and never sees your company’s data. We do not use advertising cookies.

6. How long we keep it

Account data is kept while your account is open and for up to 30 days after it closes, then deleted. Backups roll off on their normal schedule. Trial requests that don’t become accounts are kept only as long as we need them to follow up.

7. Security

Every connection is encrypted (HTTPS), each carrier’s data is kept separate, and the database and files are backed up daily. No system is perfectly secure, so please use a strong password and tell us about anything suspicious.

8. Your choices

You can see and change most of your information in the app. To get a copy, correct something or delete your account, email trucking@dinanite.com. Depending on where you live, you may have extra rights under local law, and we will honor them.

9. Children

MileTMS is a business tool and is not meant for anyone under 18.

10. Changes

If we change this policy in a meaningful way, we will update the date above and tell account owners by email.

11. Contact

Dinanite Inc, trucking@dinanite.com.