Terms of service

1. The service

MileTMS is web software for trucking companies to manage loads, drivers, equipment, documents, invoices, settlements, maintenance and compliance records. We may improve, change or remove features over time.

2. Free trial

New accounts may get a free trial of 10 days. We decide who gets a trial. When it ends, you can choose a paid plan; if you don’t, we may limit or close the account. No payment details are needed for the trial.

3. Text messages

If you agree to receive texts (for example on the driver application), we send login codes and dispatch messages about your loads. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Carriers are not liable for delayed or undelivered messages. Details: miletms.com/sms.

4. Plans and payment

Paid plans are billed monthly in US dollars at the price shown on our pricing page when you subscribe, based on the number of trucks you run. You can cancel at any time and the plan will not renew. Fees already paid are not refunded unless the law requires it. We will give at least 30 days’ notice before changing your price.

5. Your account

You are responsible for the people you invite, for keeping logins private, and for everything done under your account. Tell us right away if you think an account was used without permission.

6. Your data

You own the data you and your team put into MileTMS, including loads, documents, driver and equipment records. You give us permission to store, process and display it only to run the service for you. We do not sell your data.

You can ask us for an export of your data at any time while your account is open, and for 30 days after it closes. After that we may delete it, apart from backups that expire on their normal schedule.

7. Acceptable use

Don’t use MileTMS to break the law, to send spam, to upload content you have no right to share, or to try to access other carriers’ data or disrupt the service. We may suspend accounts that do.

8. Your responsibilities in trucking

MileTMS helps you keep track of information, but it doesn’t replace your own judgment or your legal duties. You remain responsible for safety, hours of service, driver qualification, vehicle maintenance, permits, taxes and every other regulatory requirement. Reminders and warnings are aids, not guarantees.

9. Availability

We work to keep MileTMS running and back up data every day, but the service is provided “as is” and may sometimes be unavailable. To the fullest extent the law allows, we disclaim all warranties not stated in these terms.

10. Limit of liability

To the fullest extent the law allows, we are not liable for indirect or consequential losses such as lost profits, lost loads or fines, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

11. Ending the agreement

You can stop using MileTMS at any time. We may end or suspend your account if you break these terms or don’t pay, or with 30 days’ notice for any other reason.

12. Changes to these terms

We may update these terms. If a change matters, we will tell you by email or in the app before it takes effect. Using MileTMS after that means you accept the new terms.

13. Contact

Questions about these terms: trucking@dinanite.com.